Dr. Myron Pope named Chief of Strategic Engagement

Dr. Myron Pope has been named Chief of Strategic Engagement for the Oklahoma Department of Human Services (DHS). Pope most recently served as Vice President for Student Affairs at the University of Central Oklahoma in Edmond and is a former member of the Human Services Commission.

“I was a commissioner for DHS during its last year of existence and I served as the chair of the Administration Citizens Advisory Panel,” said Pope. “These experiences, in addition to collaborative efforts with DHS in other capacities, provide me with a broad sense of the agency and its operations. I look forward to continuing to gain more knowledge in this role so that I can support the organization’s initiatives to better serve the state’s citizens.”

Pope has more than 25 years’ experience working in higher education where he served in executive roles and led initiatives to build collaborative partnerships and enhance legislative outreach. His background in governmental relations and his work with advocacy groups will bolster the agency’s goals of transparency, accountability and customer service. Pope will utilize his experience in effective outreach to strengthen engagement with DHS providers and stakeholders and his marketing and communications plan includes a more strategic and enhanced use of social media.

“DHS is an organization that delivers services across a broad spectrum of the population of Oklahoma,” said Pope. “I will provide leadership in the area of engagement with our various customers and communities across the state while also expanding upon the partnerships that are so critical for DHS to achieve its goals.”

A native of Sweet Water, Alabama, Pope played football at the University of Alabama where he was a member of the 1992 national championship team. He holds a bachelor’s degree in history and a master’s and Ph.D. in higher education administration. Pope has served on many boards including the Edmond Chamber of Commerce, Teacher’s Retirement System of Oklahoma, Boys and Girls Clubs of Oklahoma County, Oklahoma Blood Institute and the Urban League of Greater Oklahoma City. In addition, he has volunteered as a board member for the YMCA and HOPE Center of Edmond.

Pope begins his duties August 1.

Traylor Rains named new DHS Chief Operating Officer

 Oklahoma Department of Human Services Director Justin Brown has named Traylor Rains Chief Operating Officer for the agency.

“I am honored and excited to join the team at the Oklahoma Department of Human Services,” said Rains. “My previous experience in the health and human services sector has reinforced my commitment to creating opportunities for success for all Oklahomans. I look forward to working alongside each and every dedicated DHS employee, as well as with our community and tribal partners, to provide the best services possible to Oklahoma families and children.”

As Chief Operating Officer, Rains serves in a leadership role guiding agency programs including Adult and Family Services, Child Welfare, Child Support Services, Child Care Licensing, Adult Protective Services, Aging Services and Developmental Disability Services.

“Traylor’s experience in public policy and passion for serving others is essential to improving customer outcomes,” said Brown. “He brings a strategic vision and heart that will help take DHS to the next level of developing strong families and creating an engaged workforce.”

Traylor Rains named DHS Chief Operating Officer

A 2004 graduate of Baylor University Law School, Rains has served Oklahoma families and children in various roles including Assistant Director of Medicaid and Children’s Health Insurance Program (CHIP) policy for the Oklahoma Health Care Authority and Senior Director of Policy and Provider Regulation for the Oklahoma Department of Mental Health and Substance Abuse Services. Rains also served as Interim Executive Director of the Central Oklahoma Community Mental Health Center in Norman, Oklahoma.

Ledoux named Chief of Innovation for DHS

Jami Ledoux has been named Chief of Innovation for the Oklahoma Department of Human Services (DHS). Rising through the ranks of DHS from a front-line worker recognized for her quality practice and engagement with families to the Director of Child Welfare Services, Ledoux has demonstrated a commitment to continuous quality improvement.

 “I’ve spent my entire career serving kids and families who have experienced trauma,” said Ledoux. “I’m excited for this new role and the direction of our organization to find and implement practices focused on preventing trauma. In this way, we will create a platform to elevate the voices of our customers and transform the ways in which we serve them.”

Ledoux has more than 18 years of human services experience. In each of her progressively responsible roles, she has remained focused on improving the quality of service for vulnerable Oklahomans by developing strategies to better serve them. Ledoux is skilled at engaging and sustaining important relationships with stakeholders and staff to inform and improve practice at all levels of the agency. Her most recent role as Senior Director of the Technical Assistance Unit of Casey Family Programs has given her unique insight into the practice models of other states.

“I learned so much while at Casey Family Programs,” said Ledoux. “In this new role, I’ll be able to leverage what I’ve learned through my work with many agencies across the country to identify innovative strategies to improve outcomes for our customers.”

“Jami shows great expertise in process improvement and using data and customer input to inform our practice,” said DHS Director Justin Brown. “She has a heart of service and a dedication to improving our work for the betterment of our customers.”

Ledoux holds a bachelor’s degree in social work and a master of social Work from the University of Oklahoma. She has served as adjunct faculty and practicum supervisor for undergraduate and graduate students of OU’s School of Social Work as well as serving on advisory boards of the Center for Child Welfare Data and Children Need Amazing Parents (CHAMPS) campaign. Ledoux received the Casey Excellence for Children Award for leadership in 2018.

Ledoux will begin her duties Aug. 12.

Galloway named Chief of Staff

Oklahoma Department of Human Services (DHS) Director Justin Brown has named Samantha Galloway Chief of Staff. Galloway most recently served as Executive Director of Oklahoma Community-based Providers (OCP), the statewide association of providers who serve Oklahomans with developmental disabilities.

“Samantha’s skill set is unrivaled, and the fact that she is driven to use these skills for the benefit of those in the most need is a testament to her high moral code and her selfless approach to service,” said Brown. “The agency is honored to have her depth of experience to serve alongside thousands of other dedicated team members, and we are all undoubtedly stronger and better positioned to help those in need because of her commitment to DHS.”

Galloway is a familiar face at DHS. She began her career in 2005 as a Developmental Disabilities Services (DDS) case manager before serving as DHS legislative liaison until 2016.

“My career has been spent almost exclusively in human services,” said Galloway. “Returning to DHS is truly like coming home for a season. The work we do each and every day at DHS must be focused on the person we are serving, whether it is a person with a developmental disability trying to live and work in their community, a family in need of support towards stabilization, a child in need of protection, or a senior in need of supports to remain safe and healthy in their home. We are here for service, period.”

Galloway provides strategic counsel about agency priorities with an emphasis on transparency and customer service. She works with Director Brown to implement successful outcomes and strengthen relationships with DHS providers who help the agency serve vulnerable Oklahomans.

“I have had the pleasure of spending a considerable amount of time with Justin as he prepared to become the new DHS Director,” said Galloway. “It was through those interactions that I became fully confident that he has the competency and heart to lead DHS.”

Galloway is a past Executive Director of Washington (Parish) Economic Development in Bogalusa, Louisiana and former Director of Community Services at the Center of Family Love in Okarche, Oklahoma.
She earned a Bachelor’s Degree in Speech Communication from Southeastern Louisiana University. Galloway began her duties as Chief of Staff June 17.